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PagerDuty’s hosted MCP server lets agents inspect and manage incidents, on-call schedules, services, and workflows. It uses User API Tokens and the Authorization: Token <token> header format.

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Prerequisites

  • A TrueFoundry account with permission to add MCP servers.
  • A PagerDuty account with Advanced Permissions enabled.

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Register in TrueFoundry

Add a remote MCP server with the correct regional URL:
RegionURL
UShttps://mcp.pagerduty.com/mcp
EUhttps://mcp.eu.pagerduty.com/mcp
Configure API Key authentication with Individual Credentials:
FieldValue
Header nameAuthorization
Header valueToken {{API_KEY}}
Users then add their PagerDuty token in Auth Overrides.

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Generate a PagerDuty Token

Each user opens My Profile > User Settings > API Access, creates an API User Token, and copies it immediately. Paste only the token value into the TrueFoundry auth override.

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Security Notes

PagerDuty User API Tokens inherit the user’s role and do not expire automatically. Rotate them periodically and expose incident mutation tools only to users who should be able to update live incidents.